Return Policy

Ideal Wood Solutions offers a 30-Day money back return policy from date of purchase on all Ideal Wood Solutions purchases. All shipping costs and transaction processing fees incurred by Ideal Wood Solutions will be deducted form the return purchase price amounts.

Return Rules: 
Sales returned for a refund, credit, or exchange are at Ideal Wood Solutions discretion and must receive prior written authorized. All authorized returned product must be unopened, unused and in perfect condition. The buyer is responsible at buyer’s expense for the safe return shipment of all products in its original packaging. All returns without prior, written authorization or product returned not in these conditions will be refused and returned at the buyer’s expense. Never send a product back to Ideal Wood Solutions without a prior, written authorization.

Return Damaged Goods
In the event that your order arrives damaged, contact us immediately. At our discretion, Ideal Wood Solutions will give written authorization to return the product or Ideal Wood Solutions will ship a replacement product free of charge. All damaged product must be reported to us within twenty-four hours of receipt of product to qualify for an authorized return or free replacement of damaged product. Please inform us of any orders not received within the estimated delivery date.